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Commercial Disclosure (特定商取引法に基づく表記)

Last updated: January 2025

COCOZEN Legal Disclosure

1. Company Information

Service Name: COCOZEN
Legal Name: Exim Development
Head of Operations: Eldar Syzdykov
Business Address: 1-3-1-3F Kitaaoyama, Minato-ku, Tokyo 107-0061, Japan
Website: https://cocozen.jp
Japan Corporate Registration (日本法人情報)
法人番号: 3010403030532
法人名: EXIM DEVELOPMENT合同会社
法人名ふりがな: えくしむでべろっぷめんと
本店所在地: 東京都港区北青山1丁目3番1号
Phone (JP):
Email:

2. Service Description

COCOZEN is a Japanese proxy shopping and subscription service providing:

  • Proxy purchasing from Japanese online stores
  • International shipping consolidation
  • Monthly curated subscription boxes
  • Delivery subscription plans

3. Pricing Structure

Proxy Shopping

Service Fee: 5% of product price

Shipping: Calculated based on weight and destination

Two-step payment: Product + fee, then shipping

Subscription Plans

Curated Boxes

Monthly Japanese goods boxes - pricing varies by tier

Delivery Plans

Discounted shipping subscriptions - pricing varies by plan

Refund Policy: Subscription fees are non-refundable. Proxy order refunds only if product unavailable.

4. Payment Methods

  • Credit/debit card via Stripe
  • Telegram Payments (Stripe)

Prices shown include applicable taxes (税込).

5. Delivery Information

Proxy Orders: Typically 1-2 weeks after shipping payment

Subscription Boxes: Shipped monthly on a set schedule

Delivery times may vary based on destination and customs processing.

6. Customs and Import Duties

Customers are responsible for all customs duties, taxes, and import fees imposed by the destination country.

7. Data Protection

  • No third-party marketing sharing
  • Personal data not used for AI training
  • Essential cookies only
  • Secure payment processing via Stripe

8. Governing Law

This disclosure is governed by the laws of Japan. Disputes will be resolved in the courts of Tokyo, Japan.